Avalon services were above expectations. Cruise director was very engaged with passengers.

We had a great trip on our Rhine River Cruise with Avalon Waterways. Everything went according to plan and the ship, accommodations, dining, staff, and itinerary were great! We loved Avalon and would certainly book with them again.

Our stateroom was well appointed and comfortable and clean. Furnishings are starting to show their age. Service staff was fine but not quite at the level we experienced on previous cruises with Avalon. Food and beverage was very good.

Cruise was very disappointing- high water levels on Rhine and had to change boats. Docked in very industrial or unattractive areas- only one day could we walk off boat and explore- not what I imagined

Our trip exceeded my expectations. The staff were very friendly and I could tell they had a great team commitment to their mission.

The ship and staff were caring, well organized, and knowledgeable. All aspects of the tour went as planned. The Rhine cruise has some very pleasant and interesting excursions, most were included. Adding two extra days in Amsterdam rounded out a good vacation.

Avalon was excellent in every way.

Avalon did a good job on most fronts. Staff, food and accommodations were all fine. Although they appeared to have some coordination issues with the hotel regarding baggage handling and definitely needed to improve traveler communication aboard the ship. Their reliance on the AvalonGo application for communication was misplaced since the wifi aboard ship worked only intermittently, leaving passengers to wonder about event times and procedures. The ship broke down near the end of the voyage, which suggested that the downtime during covid might have been used more effectively to maintain the propulsion system. Nightly briefings were helpful, but long-winded and repetitious.

This was our first river cruise. The ship was nice and the staff exceptional. We were told that river cruises are more about the included tours than the ship. That was clearly true. There isn't much to do on the ship other than eat and sleep. I thought the tours were just okay. The guides were great, knowledgeable and enthusiastic, but they were mostly walking to take pictures. We paid for several optional tours and based on feedback from other cruisers our tours were more interesting than theirs. Overall I think ocean cruising may be a better fit for us.

I'm very glad I chose Avalon. They will be my first choice in the future. Great crew and staff, nice tours, great food, wonderful ship.

We booked a pre-cruise day in Zurich thru Affordable who booked it thru Avalon. We were supposed to stay at the Raddison Blu at the Zurich Airport. When we arrived, we were informed that the Raddison had overbooked and that all Avalon clients were being taken to the Raddison Airport Hotel which is not in Zurich. While the staff at this hotel were pleasant and courteous, and had made an extra effort to have our room ready in the AM when we arrived, the hotel itself was not comparable to the original hotel booked. Rooms were extremely small. Avalon arranged for us to have a $45 CF credit for each of us applied to our dinner. However, the "restaurant" was little more than the type of restaurant you would get at a Marriot Residence Inn. I believe they call them Bistros. This hotel was situated in an area where alternative dinner arrangements was not feasible unless you liked McDonalds. We were quite far from Zurich City, which made the transportation more expensive unless you took the train. I (and everyone else who had this experience) feel that Avalon should have an arrangement with a hotel that excludes the practice of overbooking. At the very least, Avalon should be providing comparable quarters should this event occur.

Basically a great trip but a few exceptions. Some of the excursions (Black Forest Cuckoo Clock and Heideberg Castle) had very long bus rides for a somewhat short visit to the site,. The Cuckoo Clock stop was just a tourist trap store with many clocks. Most of the Local Guides were great except one at Heidelberg Castle named Charlotte, who had the Gentle Walker Group. SHe stood in one place in the hot sun and talked talked talked, then ran to the next spot leaving her group in the dust. The "First Class High Speed Train" was neither first class or high speed. Tight seating, no food and long stops at stations. Our guide in LucerneUrsula was a delight! Lake Como for 3 nights was great to have free time to do what you pleased. Don't miss the boat tour and stop in Belagio!

The Avalon staff were very professional and courteous. The trip was full of adventure and a packed itinerary. The ship was nice but if I were to book another river cruise I would pick the top floor and closer to the front to avoid the noise from the engines. The rooms were spacious and I loved the balcony doors that opened up. And the food was delicious!

The ship-"Expression" (Avalon) was all we expected. The rooms were great and staff was very friendly. The trip down the Reine River was great except there was a lot of walking from the ship to the towns and back.. I think it would have been better if they (ship) had supplied transportation to the city centers for those who were not able to walk such long distances.(A large van or maybe a bus). I know there were many of us who felt the same way. There was a separate tour guide (person) for the slower walkers and that was appreciated. They were all very knowledgeable and friendly! Over-all it was a very good experience.

Tulip Time lead one to believe there would be more experiences with gardens than Keukenhof. That garden was spectacular, but was the only time we saw tulips or other spring blooms. Could have used more time in Amsterdam to tour the old section by foot as well as the cruise through the canal. That cruise was very good by the way. The tour guides were great. They had a vast knowledge of the area we were touring and very pleasant. Berthe, Lupii and Willem in particular were very good guides.

WE were happy with our river cruise and the staff was very attentive.

Wonderful crew, good food and wine, nice boat size (164 passengers), good tours with informative, pleasant guides. Staterooms a little small but necessary for the narrow river boats, but nicely appointed, comfortable beds and very clean.

Avalon Vista is a nice ship. The cabins are well designed with storage and stowaway conveniences to feel it bigger than the square footage. The food variety could be better (as compared to AMA WATERWAYS and Viking River cruises for the dinners (food was somewhat bland and needs more international flavors!). The staff was wonderful and extra tour guides knowledgeable with excellent communication skills.

I would highly recommend this River Cruise to everyone. Everything from the ship staff, the accommodations, entertainment, shore tours and meals were high class and top notch. The variety of food offered was very good and plentiful. All the shore tours were wonderful and informative by the expert and friendly tour guides. A wonderful experience.

More entertainment needed in the evening on board ship.

There were changes, no fault of Avalon, that were inconvenient. Overall, a good trip with a good itinerary.

Everything went very smoothly. As changes became a possibility, due to low water levels, we were kept informed. They did everything g they could to ensure our trip was pleasant and met our expectations.

Food and staff were excellent. Bed was very comfortable and room was sufficiently spacious. On the last day, we were forced o spend our last night in a hotel due to water levels, which is understandable. However, there were no food choices at the hotel dinner.

WiFi issues Lack of water in Danube above Passau- Avalon did compensate us for this problem. Vlad was great as the cruise director. Tour guides very informative. Hotels wonderful.

Trip was fantastic. Exceeded our expectations!!

The Intercontinental in Budapest was wonderful - location and comfort. The river cruise was wonderful with high quality entertainment, food and staff. I especially enjoyed hearing about the locks. My only complaint is the hotel Andel in Prague. This location was not acceptable even though a shuttle was provided. We understood that some other Avalon travelers were staying at the Intercontinental in Prague and that was a much better location. The Andel was clean, but after arrival in the AM and being on a walking tour for a few hours, our luggage had not arrived in our room. We did not feel comfortable with it sitting (not secured) in the lobby next to the door. There was no orientation to the room. This hotel seemed to be more for business travelers. We traveled with friends who highly recommended Affordable Tours and they, as we, were very disappointed with our stay in Prague. This made for a less than desirable end to an otherwise great trip. I can't imagine that you have used this Hotel in the past.

The cruise was superb. Avalon Waterways cruise director was the perfect host and the staff was most attentive to the passengers. The Danube river experience was breathtakingly beautiful. The before and after trips to Budapest and Prague, also hosted by our cruise director, were memorable.

Great trip. I have to give it a 10 plus. Service, food and accommodations on the ship was a 10.

Our travel consultant at Affordale Tours was an excellent travel consultant, answered all of our questions, e-mails, and telephone calls. She was very detail-oriented. The accommodations on board the ship were amazing, and the excursions were informative, historical and fun. We had excellent local tour guides. Our cruise director was amazing. I have never seen a woman work so hard to accommodate so many different personalities and she did it with a smile on her face.

Avalon was terrific and the cruise was fabulous. I want to particularly note that the wait staff, the cabin steward and, the Cruise Director were outstanding in their service.

This Danube River Cruise was absolutely fabulous in every respect. The stateroom accommodations on board the Vista were premier. The entire boat was immaculate and the crew were the friendliest and most helpful I have ever experienced while at a vacation facility. My wife and I took almost every included as well as optional tour and we felt at the end of the vacation, each tour we took was better than the previous one and considering the first one was perfect. One can understand the level of appreciation my wife and I felt at the end of the 12 days. The guides were well informed and very entertaining and I felt the experience was worth every penny spent. Avalon River Cruises and Affordable Tours (specifically my travel consultant) are simply outstanding and have earned my travel loyalty!

We were not notified of the itinerary change until we receive the booklet and it was too late to do anything about it. We did not go to Nuremberg and the reason was because the locks were being repaired. Well that is fine, but Avalon knows that they do work on the locks the same period every year. Shame on them. As a result we had less time in Vienna (the key point of my interest). The other stop they made was in Weissenkirchen. It was a waste of time in my opinion. In Vienna they had a option Waltz Concert in the Eschenbach Palace. Well it was a concert room with about an 8 piece group with no stadium seating and the chairs were very very uncomfortable. It was for the 2 Avalon ships - us, the Vista, and the Panorama. The concert was well below my expectations. Although the Cruise Director, has many years of experience, there was a lack of detailed information. At times we had no idea what was happening.

Avalon exceeded our expectations! Clean, well maintained and well appointed ship. The staff was outstanding! I was afflicted with laryngitis for the duration of this cruise and the staff was so kind!

Trip was changed to a hotel/bus tour due to failure of boats electrical system on the first night of our cruise. Avalon did an excellent job considering the problem that occurred. The gave us an excellect bus and hotel trip and have promised a 100% refund of our cruise cost.

this is our fourth river cruise with avalon waterways and they always exceed our expectations

Great river cruise experience. Absolutely fantastic experience.

The trip was wonderful! I would certainly go on another river cruise.

The ship was very nice, with plenty of room in our cabin and in the bath. The staff members were extremely courteous and efficient. Excellent food and very good guides at the various places we visited.