Viking Skirnir River Cruises Reviews

Our first Viking river cruise was an excellent experience. Well-organized itinerary, friendly and hard-working staff, delicious and plentiful food and beverage choices, and customer service orientation assured us of a positive and happy vacation.

Delightful trip with wonderful staff. Was a trip of a life time and hope I can go again

The Viking River Cruise, European Grand tour, was exceptional. The cruise staff were wonderful, attending to every detail once we boarded the ship to arrival at the airport for our return trip home. The staff that greeted us at the airport upon arrival needs training. They did not actually greet us. They were in a cluster talking among themselves and the Uniworld rep directed us to them. We then stood around for 45 minutes without a rep telling us what was happening. I finally went to find out what the delay was. They then told us three people were missing luggage so we had to wait for them.

The agent that put our trip together was outstanding. Complete knowledge and understanding of the Viking Cruise policy and procedures. She was very helpful when a couple of minor issues came up with Viking and she quickly helped us resolve them. Would definitely book another trip through Affordable Tours.

Travel agent Soazeg Vadel very supportive.

I like Viking. I am already booked for 3 more future cruises.

Darlena, Thank you for being so helpful during our booking and marvelous Viking Grand River Tour. All of the material in our travel package was spot on with the step by step explanations. You always returned my call promptly. We will recommend your services on our next Viking trip. Respectfully, Alan

Wonderful experience overall.

This was our first cruise and we chose river cruise because of small number of guests and proximity to land. Viking Skirnir Tour director met us on the dock in Amsterdam, welcomed us and assured us Viking would care for us the entire trip. Every staff member from crew, housekeeper, waiters, chef, etc always addressed us and were there to please. The included tours were excellent. The French balcony room 270 was small, but comfortable. The sliding glass door enabled us to open, enjoy the views and the cool river breezes, and even touch the walls of the 68 locks traveled through from Amsterdam to Budapest. The upper deck was enjoyable for relaxing, or walking around 12.75 times for 1 mile of exercise. There were adequate seating, but not all covered. We did experience unseasonably warm temperatures and only 1 day of rain. The cafe for relaxed dining was nice for lunch. The main dining room was fantastic for all 3 meals. The Chef and his staff prepared 5 star meals every night for dining with 3 choices as well as some standbys as steaks if you preferred. The desserts were to die for. I wish he and his staff would come to my home. My only negative was the upper deck had to be closed around 5 days as we proceeded on Main River where there were many LOW bridges. There was a bar area with sofas and comfortable seating which was available whether you had drinks or not. There was a daily review by Tour director of the day and the upcoming activity along with the Chef describing your upcoming meal. Yum, Yum, Yum. Your daily included tours were separated into various groups to accomodate smaller tours and always one for gentle tour for those requesting. The tour ended on Sunday night with a river cruise of Budapest city lights where everyone was on upper deck celebrating an OUTSTANDING experience of a lifetime.

We were not warned prior or during the trip until the day of that the water was low and the ship could not travel to the final destination, Nuremburg Germany. The night prior to departure we were told of this issue and advised to wait in line to discuss options. One person and only one person was there to assist. However, no mention was made of the request to bring our paperwork to discuss. One would have thought more personnel and access to computer records should be available to assist in "rescheduling." after standing in line (again) with paperwork in hand, we were told we had 3 choices. 1. Go by bus 3 hours and back 3 hours and then back again the next day for 3 hours to meet our transportation. 2, Stay on the ship and go by bus to meet our transportation. 3. Go by bus and get our planned excursion (only one was available) and spend the night. We were ok with the #3 option but were confused why some guests received complementary hotel rooms. We did not. Regardless, we do not believe this cruise is a good value for the cost. While the service and food were not bad, the price paid is twice or three times more than any other cruise we have experienced. So we will never go on another Viking cruise.

The most scenic portion of our trip was cancelled due to low river water,necessitating 1 hour bus trips to and from Regensburg And then rather than sailing from Regensburg to Nuremberg, we had to endure a 3 and 1/2 hour bus ride. As such we were unable to do both the city and WWII tours in Nuremberg and could only due the WWII tour. Further we were told that we would be taken back by bus to Passau, where the ship would be docked for our last overnight, then another 3 and 1/2 bus ride to the Nuremberg airport the following morning (our last day). Not wanting to miss our midday flight in Nuremberg, we chose to overnight in Nuremberg, and Viking refused to compensate us for not only our inconvenience but our expense. Very disappointing.