Best Value and Service on Viking Lofn River Cruises
Viking Cruises has top notch service... including the housekeeping crew, the chefs (yum!), program directors, excursions on land and wait staff. Experience and customer service details are what made the entire trip worthwhile. Not to mention the excellent 2015 new river boat ships. Everything sparkled. Will do it again on Viking, either the China or Baltic cruises.
Trip was fantastic. Aside from airline cancellation and delays, the Viking Cruise lived up to our expectations.
I had extensive comments, but your site timed me out. In short, the trip was outstanding. We strongly recommend the Edinburgh pre-extension and the Basel post-extension. Viking did a terrific job.
This was our first river cruise, and we were so happy that we chose Viking. The ship was beautiful, the included shore excursions were very well done, and the Viking staff were exceptional...they made our cruise a memorable experience.
Everyone on the Viking ship were very accommodating. We stayed two extra days and really appreciated the hotel Viking chose and the help from the Viking desk at the hotel.
I was a bit of a "nervous client" so contacted Vince several times during the planning stages and he was always, friendly and responsive. Will definitely use him again!
Aga was able to secure our balcony room quickly as it was last-minute. Thank you!
Viking Rhine River cruise from Basel to Amsterdam met our expectations. Unfortunately, the dinner on the last night onboard was very poor and is not what you want your passengers to remember. In all, we were happy working with and would book another trip with Affordable Tours.
Viking has great service. All the staff is very service oriented. They always make you feel like you are the best group that they ever had on their cruise.
We had a great time. Viking staff was outstanding. Also Affordable Tours was very helpful to my husband, when I got sick on the trip. Also the insurance we purchased was also helpful when my husband called them. The meals and entertainment were great. We met lots of interesting people.
Very satisfied with Viking and Affordable Tours
Viking is excellent. It is not for us. We do not eat at 7pm ending at 9pm, that is far too late for us.
I was not impressed with Viking. Their guest service manager was insufferable! Never did get a response from him or the company regarding a dispute/complaint I made on the second day of my voyage. When I requested travel times on included tours - he would tell me 15 minutes when it was 45 minutes. Difficulty in walking was under estimated along with actual times spent at tour site. Tour sizes were so large that it was hard to stay together in order to use voice communication system. Food was better than I expected. Aquavit terrace staff were exceptional (4 of them) but the rest of the staff was mediocre. When I checked in, there was a bobby pin on my bathroom floor which was left by the previous guest. It stayed in the same spot for 4 days before the cleaning girl picked it up and put it by the sink so it makes me question their daily cleaning habits. I regret booking this voyage with Viking and wish I had gone with Scenic.



The Viking longship was quite beautiful and the rooms more than adequate. We made use of the upper deck which was quite comfortable after we got back from sightseeing. The food was good, but not gourmet and very plentiful. The included tours had very good local guides.