Viking Helgrim River Cruises Reviews

New ship, so elevator and a/c problems. Was not disclosed or seemed that way that first 2 nights in Lisbon did not include lunch or dinner.

Nice trip included excursions a busy trip. Do not recommend doing two excursions in one day

Terrible smell in our bathroom - like sewage. I had only 45 minutes in Fatima and that was one of main reasons I booked this trip/ I was so Disappointed!

Viking is a class act! We enjoyed every tour, the riverboat itself, and especially our suit. The entire team was very well organized and professional, and most of all fun! The trip was relaxing, interesting, and we met a lot of new friends!

On this particular tour we did not feel that the experience, especially the included and optional tours, was what we had on Avalon Waterways tours.

Was very disappointed with the itinerary. It was never specified that EVERY excursion would be a minimum of one hour by coach to get to the destination. The cabin was very small, even though we had the category A, and the bathroom was ridiculously small. Some meals were outstanding on the ship, most were average. Any meals that were organized by Viking on the excursions were barely adequate. I don't think Viking gives value for money. Any river cruise that I might book in the future will be on Avalon or AMA. The staff and crew on the Helgrim, however, were outstanding. Courteous, respectful, pleasant and friendly, every single one of them. Couldn't ask for better.