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Viking Atla River Cruises Reviews

4.5/5 - Excellent

Based off 16 Reviews

Viking Atla River Cruises Customer Reviews

Overall Rating
4.5
Accommodations
4.5
Itinerary
4.6
Professional Staff
4.8
Repeat with Operator
4.4
Value for Money
4.3

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Best Value and Service on Viking Atla River Cruises

Ratings based off 16 reviews about Viking Atla Tours - currently showing 16 reviews with comments only
NB
Nancy

Great service! operator was very helpful with our special requests and was able to meet them.

SR
Sherry

Marianne was extremely helpful in planning our trip and making arrangements for air. She was also helpful during the trip when a question arose. We will definitely book through Marianne. She is professional, efficient and knowledgeable and friendly. She makes you feel personally cared for.

MS
Myles

Our Viking cruise on the Danube was amazing! Really exceeded our expectations.

SH
Saran

Staff was wonderful. Accommodations excellent. Plane connections worked except for return flight. Flight was cancelled and I received no notification about this.

AR
Alberto

I was truly taken aback at how Viking takes care of EVERY detail to insure travelers are safe and can enjoy the trip. When plans changed they were done seamlessly with little discomfort or anxiety to the travelers. For example, during one of our daily trip excursions there was a change of schedule and we were not going to be able to return to the ship for lunch so Viking gave everyone a $25 Euro credit on their shipboard account as most people were going to have to have lunch in town. Viking did this on their own. No one asked nor were expecting this which was a very thoughtful and pleasant surprise. Vienna a bunch of folks wanted to venture into town on their own and seeing this was appealing the Viking activities director decided to form an impromptu field trip to take everyone to town on the Metro Underground and escort them group to town so no one would get lost. They also gave everyone a map of the metro and easy instructions on how to return to the ship using the metro which was a the least expensive way to travel like a local. I HIGHLY recommend that Viking travelers take advantage of the pre-paid gratuities package offered as it really does remove that from the list of things to do as you leave the ship.

CV
Cathy

Viking Romantic Danube is a great trip and experience. Our favorite was Vienna.

DG
Daniel

This was our first river cruise and far exceeded our expectations. Every part of the trip was wonderful: food, guides, staff on boat, program director, cabin.

EW
Edward

We had an excellent experience

RG
Ronald

Very pleased with our first river cruise. Staff were friendly and got to know us quickly. Food and accommodations were good.

TC
Thomas

Our flight from Frankfort to London was delayed, placing our connection in jeopardy. We contacted Viking and their response was amazing. They booked us on a later flight in case we missed our connection. When we arrived in London, we were greeted by a Viking rep along with a member of airport security. They expedited our travel through the airport, including a cart for all of us. We managed to make it before boarding was complete. We definitely would not have made that connection without Viking help.

RF
Raouf
Reviewed on Oct 08, 2019

We have been on four cruises with Viking. They have spoiled us for any other cruise line.

JZ
Jack
Reviewed on Apr 25, 2015

Experience on the boat was excellent. The hotel in Budapest was fine but too far away from the best parts of the city and required expensive taxis to go back and forth. Tour should have started and ended on the river boat to avoid packing and repacking and transferring to hotels, boat, etc.

FF
Frank

I have two major disappointments with the trip neither of which is related to Affordable Tours. The low water conditions on the Danube meant we were not docked in Budapest. I was looking forward to seeing Budapest lit up at night from our ship and conveniently visiting Budapest that did not happen. We were docked in a desolate location an hour from the city, the commute to the city was no fun. Also we had a ship transfer which replaced a day of cruising the Danube for another bus ride. Viking worked very hard to minimize the inconvenience.

KD
Keith

All went as planned and as advertised except a surprise $70.00 baggage fee with our economy flight reservation on Czech Air from Budapest to Prague.

KG
Karobi

I am very pleased with the services provided by Viking cruise personnel. Every morning the chef's assistant would go over the menu with me to describe what options I had for vegetarian meals including anything I like to have that was off the menu. The stateroom veranda rooms were very comfortable. Bathroom wasn't that big but comfortable and was cleaned twice a day.

DS
Drusilla

They cater to people.who have traveled with them before. Especially the wait staff in the dining room. We were served last and were denied seating. They want you to book the excursions in advanced but will not let you make changes once they are booked. My expectations were higher for having time for visiting the Christmas markets as well.


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